Contact Us

Our team is ready to assist you with any questions about our cryptocurrency services

Phone

Call us for immediate assistance

+44 20 7946 5721

Email

We respond to all inquiries within 24 hours

support@monetras.com

Our London Office

Visit our central London office to meet with our cryptocurrency experts, attend educational events, or get personalized assistance with your digital asset management needs.

58 Berkeley Square, Mayfair, London, W1J 6BD, United Kingdom
Mon-Fri: 9:00 - 18:00, Sat: 10:00 - 14:00, Sun: Closed
Public Transport: Covent Garden Underground Station (5 min walk), Bus routes 9, 13, 15, 23
Nearby parking at Covent Garden Car Park (Parker Street)

Get in Touch

Have questions about our cryptocurrency wallet, trading features, or security measures? Fill out the form, and our team will respond promptly.

Frequently Asked Questions

How secure is the Monetras wallet?

We implement multiple security layers including cold storage, multi-signature authorization, advanced encryption, and regular security audits to ensure maximum protection.

What cryptocurrencies do you support?

We support over 150 cryptocurrencies including Bitcoin, Ethereum, Solana, and all major altcoins with new assets being added regularly.

What are your trading fees?

Our competitive fee structure starts at 0.25% per trade with discounts available based on trading volume and token holdings.

How do I recover my wallet if I lose access?

We provide multiple recovery options including seed phrases, backup emails, and 2FA reset procedures to ensure you can regain access to your assets.

Create Your Free Wallet

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Get Your Hardware Wallet

Complete this form to receive expert guidance on selecting the right hardware wallet for your needs